From 60,000 to 600,000 Baht! Claiming Compensation After a Car Accident Know Your Rights Before Accepting an Offer from the Insurance Company

Claiming Compensation After a Car Accident from an insurance company after an accident is an important question that many injured parties or consumers face. This is especially the case when an injured party is injured to the extent that they are unable to work normally. Damages resulting from an accident are not limited to vehicle repair costs or medical expenses. They may also include lost income, ongoing medical expenses, and other damages depending on the facts and evidence of each case.

From an Offer of 60,000 Baht to Compensation of More Than 635,705 Baht

Lawyer Arm Supasit Siri would like to share an example involving an injured party who was involved in an accident while working as a motorcycle food delivery rider. The injured party was hit by the other party’s car and suffered multiple injuries, which prevented them from working normally and required several months of rest and medical treatment.

The injured party suffered injuries to the collarbone, a torn ankle ligament, abnormal movement of the right leg, and bone fragments from a fracture around the ankle. These injuries directly affected their ability to work. The injured party had previously earned approximately 30,000 to 40,000 baht per month. When they were unable to work, their income stopped as well.

During the inquiry stage, the injured party claimed 170,000 baht in damages from the other party’s insurance company. However, the insurance company offered only 60,000 baht in compensation, causing the injured party to question whether the amount was appropriate in relation to the actual damages suffered.

Claiming Compensation After a Car Accident Requires Looking Beyond Medical Expenses

This case is an example showing that when an accident occurs, the assessment of damages should not focus only on expenses incurred immediately after the accident. An injured person may also suffer ongoing losses from being unable to work, as well as future medical expenses and other damages that must be considered based on the facts of the case.

Therefore, injured parties should collect medical records, medical receipts, proof of income, documents relating to their employment, as well as evidence of property damage and other relevant documents. These pieces of evidence can play an important role in assessing and proving the damages suffered.

In this case, the injured party studied information from the Wongsakorn Law Firm YouTube channel before deciding to consult Lawyer Arm. The relevant documents and evidence were then collected to determine the appropriate course of legal action, after which the dispute was brought into arbitration proceedings.

Outcome: The Injured Party Received Compensation for Multiple Types of Damages

According to the information from the case example, the arbitrator issued an award ordering the insurance company to pay compensation for multiple types of damages, including:

  • Medical expenses and travel expenses: 138,272 baht
  • Future medical expenses: 100,000 baht
  • Laser treatment for scars: 45,000 baht
  • Compensation for loss of income during the period of illness: 96,000 baht
  • Compensation for non monetary damages: 250,000 baht
  • Damaged property, such as work clothes, trousers, shoes, and eyeglasses: 6,433 baht

The total amount was 635,705 baht, which was significantly different from the original offer of 60,000 baht.

However, these figures are from a specific case and do not mean that every person injured in an accident will receive the same amount. The amount of compensation depends on the facts, damages, evidence, and proceedings involved in each individual case.

Why Is Having a Lawyer Important When Claiming Compensation After a Car Accident?

The key point is not simply that having a lawyer will always result in receiving more money. Rather, a lawyer plays a role in analyzing the facts, assessing legal issues, gathering evidence, and presenting the claim in a systematic manner, which is different from discussing or negotiating without having a structured legal case.

For injured parties who are unfamiliar with legal procedures, assessing what damages they have suffered can be difficult, especially when they are injured to the extent that they are unable to work. This is because the damages may not occur only once but may continue to affect their income and future expenses.

The Office of the Insurance Commission also provides channels for filing complaints, mediation, and dispute resolution through arbitration, including an online arbitration system that allows members of the public to submit disputes and track their case status. Therefore, injured parties should study the options that are appropriate for the facts of their case and may seek legal advice to gain a clear understanding before choosing how to proceed.

If You Are Involved in a Car Accident, Do Not Rush to Make a Decision Based on the Amount Offered by the Insurance Company

In cases involving claims for damages after a car accident, it is important for the injured party to check their own rights before accepting an offer or signing any documents, especially documents that may relate to the settlement of a claim. Once an agreement has been reached and signed, the legal effect may vary depending on the wording and conditions of the document.

A single accident can have a chain of consequences, including medical expenses, lost income, travel expenses, future medical treatment, and other damages. Therefore, if an offer has been received from an insurance company and there is uncertainty as to whether it covers all of the damages, seeking legal advice at an early stage may help the injured party gain a clearer understanding of their rights and the appropriate course of action.

The example of the amount increasing from 60,000 baht to 635,705 baht is therefore an important reminder that

“Not Knowing the Law Is Not Wrong, But When Damages Occur, You Should Know What Rights You Have.”

If you or a family member is involved in a car accident and suffers injuries that affect your ability to work or your income, do not make a decision based solely on the offer you receive. You should gather the relevant documents and evidence and consult a lawyer to assess your rights and determine the appropriate legal course of action.

Consult Lawyer Arm Supasit Siri of Wongsakorn Law Firm to understand your rights and determine a systematic approach to claiming compensation. Click >> Contact Us <<

Compensation for Loss of Use of a Vehicle: From an Offer of a Few Thousand Baht to a Court Judgment Awarding the Injured Party More Than 10 Times the Original Amount

When an accident causes damage to a vehicle, the injured party may face more than just vehicle repair costs. They may also be entitled to compensation for loss of use of the vehicle during the period when it cannot be used normally. However, many injured parties may not know how to claim compensation for this type of loss or how much they should claim. As a result, they often allow the relevant party’s insurance company to determine the amount of compensation without checking whether the offer is consistent with the actual damages suffered.

From an Offer of a Few Thousand Baht to Seeking Legal Advice and Pursuing a Case

In this example, the injured party was involved in an accident that damaged their vehicle and attempted to claim compensation directly from the other party’s insurance company. After submitting the claim, the insurance company offered only 7,xxx baht in compensation for loss of use of the vehicle, which the injured party felt did not correspond to the damages suffered.

As a result, the injured party searched for more information online and came across the Wongsakorn Law Firm YouTube channel. They watched content in which Lawyer Arm Supasit Siri explained how to claim compensation for loss of use of a vehicle. One key point was that the amount of 500 baht per day should not be understood as the maximum amount that an injured party can claim. The actual amount claimed must be considered based on the applicable criteria, facts, and evidence of each individual case.

Not Knowing the Law Does Not Mean You Have to Accept the Offer

After speaking with Lawyer Arm, the injured party decided to assign Wongsakorn Law Firm to handle the matter, as they believed that handling the matter themselves could have limitations in terms of legal knowledge, assessing the damages, and negotiating with the insurance company.

The key point is that injured parties should not assume that once an insurance company offers a certain amount of money, they must immediately accept it. Before making a decision, they should first check how much compensation for loss of use of the vehicle was actually incurred, what evidence supports the claim, and whether the offer they received contains any conditions or documents that could affect their right to make other claims.

In particular, if they are asked to sign a document to settle the claim, the injured party should carefully read the details. If they do not understand the contents, they should seek legal advice before making a decision.

Case Outcome: The Court Ordered the Insurance Company to Pay Compensation

After Wongsakorn Law Firm was assigned to handle the matter through the legal process, the case proceeded to court, and the court ultimately ruled that the insurance company, as the defendant, must pay compensation to the injured party in the amount of 87,000 baht, together with interest at a rate of 15% per year. The court also ordered the defendants jointly or alternatively to pay compensation to the plaintiff in an amount not exceeding 67,000 baht, together with interest at a rate of 15% per year.

In addition, the court ordered the defendants to reimburse the plaintiff for legal costs, including 3,000 baht in attorney’s fees and 5,000 baht in case expenses, as detailed in the judgment.

Another important point in this case is that the court awarded compensation for loss of use of the vehicle in the amount claimed by the plaintiff and awarded 20,000 baht for vehicle depreciation. As a result, the amount received by the injured party was significantly different from the initial offer of 7,500 baht.

Compensation for Loss of Use of a Vehicle Must Be Considered on a Case by Case Basis

It is important to understand that this example does not mean that every injured party will receive the same amount of compensation. Claims for compensation for loss of use of a vehicle must be considered based on the facts and evidence of each individual case, such as the type of vehicle, the period during which the vehicle could not be used, the repair period, the necessity of using the vehicle, and relevant documents.

Therefore, if an insurance company offers a certain amount of money, the injured party should first check how that amount was calculated and what reasons support it. Evidence regarding the repair period, the vehicle drop off receipt, receipts, travel expenses, or other relevant evidence may be important when assessing the damages.

In addition, if there are other damages, such as vehicle depreciation, they must also be considered separately based on the relevant facts and rights. Not all damages should be treated as merely vehicle repair costs.

Do Not Be Afraid to Exercise Your Legal Rights

In this case, Lawyer Arm Supasit Siri would like to remind injured parties that not knowing the law is not wrong. What is important is that once damages have occurred, they should not rush to accept an offer without fully understanding their own rights.

Accidents can happen to anyone. When an accident occurs, an injured party may need to deal with an insurance company that has staff and a systematic claims process. Therefore, consumers should learn about their rights, collect evidence from the beginning of the incident, and if they have any questions about an offer or documents they are required to sign, consulting a lawyer is another option for understanding their rights and the appropriate course of action.

Compensation for loss of use of a vehicle is therefore not something that injured parties should overlook, because in some cases, the actual damages may involve more details than the amount initially offered. This example therefore serves as another important lesson that before deciding to accept an offer from an insurance company, the injured party should carefully check their rights and the facts of the case.

If you have been involved in an accident, your vehicle has been damaged, and you wish to claim compensation for loss of use of the vehicle, or if you have questions about an insurance compensation offer, you can consult Lawyer Arm Supasit Siri of Wongsakorn Law Firm to assess the facts and determine the appropriate legal course of action immediately.

Know Your Rights, Know the Law, and Understand Your Rights When Claiming Compensation Consult Wongsakorn Law Firm

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How Can You Claim Compensation for Loss of Use of a Vehicle? From an Offer of 7,500 Baht to Damages Worth Hundreds of Thousands of Baht

Compensation for Loss of Use of a Vehicle is a right that people injured in a motor vehicle accident should understand. When a vehicle is damaged and needs to be taken to a repair shop, the injured party may be unable to use the vehicle normally, and the damage may not be limited to the vehicle repair costs. There may also be losses resulting from the inability to use the vehicle during the repair period. However, making a claim does not mean that the claimant will automatically receive the amount requested. The facts, evidence, repair period, and details of the damages must all be considered together.

What Is Compensation for Loss of Use of a Vehicle?

From the perspective of Lawyer Arm Supasit Siri of Wongsakorn Law Firm, injured parties should understand that when an accident occurs and a vehicle is damaged to the point that it needs repairs, the period during which the vehicle cannot be used may result in additional losses. For example, the owner may need to rent another vehicle, travel by other means, or, if the vehicle is used for work, the loss of use may affect their income.

Therefore, before accepting an offer from an insurance company, the injured party should carefully review what types of damages the amount offered covers and whether the amount is consistent with the actual facts. The initial offer received may not be the final amount that reflects the full extent of the damages.

From an Offer of 7,500 Baht to Damages Worth Hundreds of Thousands of Baht

One case that Lawyer Arm presents as an example involved an injured party who owned a pickup truck and was involved in an accident in Phuket. Initially, before a lawyer became involved in the case, the insurance company offered the injured party only 7,500 baht in compensation for loss of use of the vehicle.

After the injured party felt that the amount might not correspond to the actual damages suffered, they searched for information online and found an educational video by Lawyer Arm on YouTube. They then contacted Wongsakorn Law Firm to seek legal advice and have the firm handle the claim for damages.

After the matter was handled and the details of the case were considered, the injured party received damages amounting to hundreds of thousands of baht, compared with the initial offer of 7,500 baht from the insurance company. This case therefore demonstrates that the initial amount offered by an insurance company should not necessarily be a figure that an injured party should immediately accept without first examining the facts and their own legal rights.

Why Is Evidence Needed When Claiming Compensation for Loss of Use of a Vehicle?

Claiming compensation for loss of use of a vehicle requires consideration of relevant evidence, such as vehicle repair documents, the period during which the vehicle was at the repair shop, evidence regarding the use of the vehicle, as well as other documents or information that can demonstrate the actual damages suffered.

Therefore, injured parties should not simply think, “Whatever amount the insurance company offers, I will accept.” Instead, they should first check whether the offer covers the actual damages suffered and whether there are any additional documents or facts that can be used to support a further claim.

In some cases, negotiating without systematically preparing the necessary information may prevent the injured party from fully presenting the relevant facts. Therefore, gathering evidence from the beginning is important.

Should an Injured Party Accept Payment from the Insurance Company Immediately?

The answer is not the same in every case, as the relevant documents and conditions must be considered on a case by case basis. Most importantly, injured parties should carefully read and clearly understand the details of the offer and any documents they are about to sign, especially any wording that may relate to the settlement of the claim or the waiver of other rights.

If they do not understand the contents, injured parties can request time to review the documents or consult a legal expert before making a decision. This is because signing certain types of documents may affect their ability to make further claims later.

Lawyer Arm Supasit therefore reminds consumers not to make a decision based solely on the amount offered by the insurance company. Instead, they should consider what criteria and facts the amount is based on and whether the actual damages suffered involve additional details beyond that amount.

Insurance Companies Have Lawyers from the Beginning, and Injured Parties Can Have Lawyers as Well

When an accident occurs, many injured parties may feel that an insurance company is a large organization with staff and experts handling the matter, while they themselves do not know where to begin.

From Lawyer Arm’s perspective, having knowledge of your own rights is therefore important, especially regarding compensation for loss of use of a vehicle. Injured parties should know what they can claim, what evidence they need to prepare, and how they should negotiate in a manner consistent with the facts.

For cases where they wish to file a complaint or seek assistance from a relevant agency, injured parties should understand the role and procedures of that agency, as well as consider whether their case requires additional legal advice.

Do Not Underestimate an Accident, as the Damages May Be Greater Than Expected

Accidents are something no one can predict, whether you are the person who caused the collision or the person whose vehicle was hit by another vehicle. When an accident occurs, what should be done is to gather complete information and evidence, from photographs of the accident scene and documents from the insurance company to vehicle repair documents and evidence of expenses and damages incurred.

The example involving an initial offer of 7,500 baht followed by compensation amounting to hundreds of thousands of baht should not be viewed as a standard indicating that every case will receive the same amount. Rather, it is an example that reflects the importance of carefully assessing one’s rights and damages. The initial amount offered by an insurance company may need to be examined against the facts of each individual case.

If you have been involved in an accident and have questions about compensation for loss of use of a vehicle, or are unsure whether the offer from the insurance company is appropriate in relation to the damages suffered, you should study the relevant information and consult a lawyer before deciding how to proceed, so that you can carefully understand your rights and the appropriate course of action.

Consult Lawyer Arm Supasit Siri of Wongsakorn Law Firm to assess the facts and determine an approach for claiming compensation at Contact Us

Lawyer Arm Confirms! Compensation for Loss of Use and Vehicle Depreciation Can Be Claimed, but Warns That the OIC May Not Actually Be Able to Help

Lawyer Arm confirms that when a motor vehicle accident occurs, many people may understand that once the insurance company has taken responsibility for the vehicle repair costs, everything should be settled. In reality, however, the injured party may have the right to claim other damages resulting from the accident as well, particularly compensation for loss of use of the vehicle and vehicle depreciation, which are issues that many vehicle users still do not know how to claim. Lawyer Arm Supasit Supasit Siri of Wongsakorn Law Firm therefore wishes to offer some advice to the public that claiming compensation is not simply a matter of walking into an insurance company and asking for money. It is necessary to have appropriate information, facts, and evidence to support the amount of compensation being claimed in a reasonable manner.

Compensation for Loss of Use and Vehicle Depreciation Can Be Claimed, but It Must Be Claimed Strategically

Compensation for loss of use of a vehicle and vehicle depreciation are other issues that injured parties should pay attention to. When a vehicle is damaged in an accident and needs to be taken to a repair shop, this means that the vehicle owner cannot use the vehicle normally during that period. Therefore, the damage is not limited to the vehicle repair costs, but may also include losses resulting from the inability to use the vehicle.

However, making a claim does not mean that the injured party can simply determine any amount they wish. The injured party should gather evidence regarding the repair period, the use of the vehicle, and relevant facts in order to make the claim more substantiated. Therefore, if an injured party wishes to claim compensation for loss of use of the vehicle, they should prepare the necessary information from the outset and should not allow time to pass without taking action.

Another issue that Lawyer Arm considers important is vehicle depreciation. In reality, a vehicle that has been involved in an accident and subsequently repaired may have a different market value from a vehicle that has never been involved in an accident, even if it has been fully repaired and restored to normal working condition.

Lawyer Arm invites you to consider a simple example. If two vehicles are the same model, have a similar period of use, and are in similar overall condition, but one has a history of a collision and major repairs while the other has no accident history, many buyers will naturally take the vehicle’s history into consideration when making their decision, which may affect its sale price.

Therefore, injured parties should study their rights and properly prepare supporting information for their claims. The amount of damages that can be claimed must be determined based on the facts and evidence of each individual case. It is not the case that every vehicle will receive the same amount of compensation.

Misunderstanding Corrected: The OIC Does Not Provide Compensation. Its Actual Role Is to Act as a Mediator in Negotiations

Regarding the OIC, or the Office of Insurance Commission, Lawyer Arm believes that the public should first clearly understand the role of the agency before taking any action. The insurance complaint process involves details and facts that must be considered on a case by case basis. Discussions or mediation between the injured party and the insurance company therefore require clear information.

If the injured party does not yet understand what rights they have, how they should make a claim, or what documents they should prepare, consulting a legal expert before taking action may help them establish a more careful course of action. This is particularly important in cases involving disputes over the amount of compensation or when the insurance company refuses to accept the injured party’s claim.

“You Don’t Need a Lawyer” Is That Really True?

Lawyer Arm Supasit Siri of Wongsakorn Law Firm also reminds the public not to make a decision based simply on the statement, “You don’t need a lawyer.” Having a lawyer does not mean waiting until a case reaches court before seeking legal assistance. A lawyer can help from the stage of gathering facts, analyzing legal rights, determining an appropriate approach to making a claim, and preparing evidence for use in negotiations.

Since insurance companies already have personnel and legal experts looking after the company’s interests, injured parties should also take the time to understand their own rights. Successfully claiming compensation for loss of use of a vehicle or vehicle depreciation does not depend simply on saying, “I want this amount.” The claim must be supported by reasonable grounds and evidence.

For Compensation for Loss of Use and Vehicle Depreciation, It Is Best to Consult a Lawyer Before Filing a Complaint with the OIC

Finally, Lawyer Arm would like to remind everyone that when an accident occurs, do not assume that everything is settled simply because the insurance company has paid for the vehicle repairs. The damages suffered by the injured party may go beyond the vehicle repair costs. The loss of the opportunity to use the vehicle, as well as the potential impact on the vehicle’s value after an accident, are all matters that should be carefully considered.

If anyone is experiencing problems claiming compensation for loss of use of a vehicle or vehicle depreciation and is unsure of what steps to take, consulting a lawyer to assess the facts and determine an appropriate course of action before negotiating with the insurance company can help the injured party better understand and protect their rights.

If you would like to consult Lawyer Arm Supasit, you can contact Wongsakorn Law Firm to inquire about the appropriate course of action immediately. Click >> Contact Us <<

Should the OIC Look Into It? Understanding the “Contact the Insurance Company Within 15 Days” Statement on Insurance Claim Forms and What It Means for Consumers

When a road traffic accident occurs, most policyholders are familiar with the standard procedure of waiting for an insurance surveyor or claims adjuster to arrive at the scene to assess the damage and issue a document commonly referred to by the public as a “claim form,” which is then used to facilitate vehicle repairs or the filing of an insurance claim.

However, many people may not have noticed that some insurance companies include the following statement on their claim forms:

“Please contact the insurance company within 15 days to negotiate and agree on the repair costs and compensation for the damages.”

In addition, the claim form contains the following notice:
“Important: This document is not a repair authorization.”
Although consisting of only a few lines, this statement may cause many consumers to misunderstand their legal rights.
In this article, Lawyer Arm Supasit Siri of Wongsakorn Law Firm invites members of the public and consumers to examine the issue from the perspectives of law and consumer rights, with the aim of helping them better understand their legal entitlements and avoid unnecessarily forfeiting their rights.

What Role Does the Office of Insurance Commission (OIC) Play in the Insurance Industry?

The Office of Insurance Commission (OIC) is the regulatory authority responsible for supervising and promoting the insurance industry. Its role is to ensure that insurance businesses operate in compliance with the law and to foster public confidence in the insurance sector.

In practice, however, when a road traffic accident occurs, an insurance company’s surveyor will inspect the circumstances of the accident and prepare the relevant documentation for reporting the damage in accordance with the company’s claims procedures.

Nevertheless, the assessment of damages, the determination of liability, and the payment of insurance indemnity must still be based on the facts of the case, the terms and conditions of the insurance policy, and the applicable laws.
What Does the Statement “Please Contact the Insurance Company Within 15 Days to Reach an Agreement on the Repair Costs and the Amount of Damages” Mean?
Based on Wongsakorn Law Firm’s practical experience, many members of the public and consumers mistakenly believe that if they fail to contact the insurance company within 15 days, they will immediately lose their right to claim compensation.

Such a misunderstanding may cause consumers unnecessary concern or prompt them to take action before they have fully understood their legal rights.

In the view of Lawyer Arm Supasit Siri, this statement should be communicated more clearly to prevent the public from misunderstanding their legal rights. It is also important to distinguish between an insurance company’s internal claims procedures and a policyholder’s legal right to seek compensation, as these may constitute two separate legal issues.
What Is an Insurance Claim Form? 

A claim form, or damage assessment document, is a document issued by an insurance company after conducting a preliminary assessment of the damage. It is used to support the subsequent claims process or other related procedures.

However, the format and wording of such documents may vary from one insurance company to another.

Policyholders should therefore carefully read all the details before signing any document or taking any action based on it.

If any part of the document is unclear, they should seek clarification from the insurance company or obtain advice from a legal professional before proceeding.

Key Information Consumers Should Know After a Road Traffic Accident
After a road traffic accident, it is important not only to have your vehicle repaired but also to protect your legal rights. This includes:

  • Obtaining copies of all relevant documents;
  • Carefully reading every statement on the insurance claim form;
  • Seeking clarification if any part of the document is unclear;
  • Preserving all evidence and records relating to the accident;
  • Reviewing the terms and conditions of your insurance policy.

Having a clear understanding of your legal rights from the outset can help minimize the risk of future disputes. 

One key difference between insurance companies and consumers is that consumers often do not have legal representation.

Lawyer Arm Supasit Siri is of the view that one important difference between consumers and business organizations is that many organizations have in-house legal departments or legal counsel to provide ongoing legal support for their operations.

By contrast, most members of the public may be experiencing a road traffic accident for the first time and may therefore be unfamiliar with the procedures involved, their legal rights, or the legal implications of the documents they receive.

For this reason, obtaining relevant information or seeking advice from a legal professional before making important decisions is one way consumers can better protect their legal rights and interests.

What Should You Do If You Have Questions About Your Rights?
If a policyholder has questions regarding:

  • the insurance claim form;
  • vehicle repairs;
  • a denial of liability;
  • the payment of insurance indemnity; or
  • any statements or wording contained in documents issued by the insurance company.

As a first step, you should seek clarification from the insurance company to ensure that you fully understand the relevant documents and procedures.

If you still have questions about your legal rights, or believe that the proposed course of action may affect your rights or interests, consulting a lawyer is another option. Doing so can help you better understand the applicable law and make informed and well-considered decisions.
Purchasing insurance is not merely about paying insurance premiums. It also means understanding your rights and obligations when unexpected events occur.

In the view of Lawyer Arm Supasit Siri, any wording on an insurance claim form that may cause consumers to misunderstand their rights should be communicated clearly and accurately. This helps ensure that members of the public can exercise their legal rights correctly and reduces the risk of losing those rights due to misunderstanding.

If you are involved in a dispute with an insurance company—whether it concerns an insurance claim form, a refusal to authorize repairs, an insurance indemnity claim, or questions regarding a policyholder’s legal rights—Wongsakorn Law Firm is available to provide legal advice, assess your case, develop an appropriate legal strategy, and assist you in pursuing compensation from the insurance company in accordance with the law. To consult Lawyer Arm, please contact us.

Loss of Use Compensation: Do You Really Have to Sign a Consent Form to Wait for Spare Parts? A Real Case from Wongsakorn Law Firm: Know Your Rights Before Dealing with an Insurance Company.

When a road traffic accident occurs, most people focus on getting their vehicle repaired and back on the road as quickly as possible. However, many policyholders overlook an important legal right—the right to claim Loss of Use Compensation. If a damaged vehicle cannot be used while it is undergoing repairs, the injured party may be legally entitled to compensation for the loss of its use. 

Based on the extensive experience of Lawyer Arm Supasit Siri of Wongsakorn Law Firm in handling insurance disputes, it has been observed that in many cases involving lengthy vehicle repairs, insurance companies ask consumers to sign documents consenting to wait for spare parts or agreeing to an extended repair period. Unfortunately, many consumers are unaware that signing such documents may later affect their legal rights, including their ability to claim Loss of Use Compensation or other forms of compensation available under the law.

Through this article, Lawyer Arm Supasit Siri shares insights drawn from actual cases handled by Wongsakorn Law Firm to shed light on legal issues that many consumers do not know. The goal is to help readers understand their legal rights before dealing with insurance companies and to avoid unintentionally waiving compensation to which they may be legally entitled.

Real Case: An Insurance Company Asked Our Client to Sign a Consent Form to Wait for Spare Parts

The case began when a client of Wongsakorn Law Firm was involved in a road traffic accident, and the damaged vehicle had to be repaired at an authorized service center.

During the repair process, a representative from the insurance company contacted Lawyer Arm Supasit Siri and stated that the client needed to sign a Consent to Wait for Spare Parts form, acknowledging and agreeing to the delay in repairs caused by the unavailability of spare parts.

Lawyer Arm immediately asked a straightforward question:

“If my client refuses to sign this document, will the insurance company still repair the vehicle?”

The insurance company’s response was:

“Yes, we will.”

Upon hearing this, Lawyer Arm asked a follow-up question:

“If the vehicle will be repaired regardless of whether the document is signed, why is my client required to sign it?”

The response was:

“It is simply to acknowledge that the customer has been informed.”

However, the key question remains:

Is the document truly intended only to acknowledge that the customer has been informed, or could it also affect the customer’s right to claim Loss of Use Compensation or other legal entitlements at a later stage?

Why Should You Carefully Consider Before Signing Such a Document?

In practice, the contents of these documents vary from case to case. If a document contains provisions relating to consenting to repair delays, agreeing to wait for spare parts, or other terms that may affect your legal rights, consumers should carefully read and fully understand every provision before signing.

Such documents may later be relied upon as evidence or referenced in the event of a dispute. Whether they affect your legal rights will depend on the specific wording of the document and the facts of each individual case.

For this reason, before signing any document, an injured party should ensure they fully understand its contents. If there is any uncertainty about the legal implications, it is always advisable to consult a lawyer before signing, in order to avoid unintentionally affecting any legal rights or potential claims.

What Is Loss of Use Compensation? 

Loss of Use Compensation refers to damages arising from an owner’s inability to use their vehicle while it is being repaired following an accident for which another party is legally responsible.

In other words, if your vehicle cannot be used during the repair period because of an accident caused by someone else, you may be legally entitled to claim compensation from the at-fault party or their insurance company for the loss of use.

For example:

  • A vehicle used for commuting to and from work
  • A vehicle used to transport children to and from school or other activities
  • A vehicle used for business purposes
  • A vehicle used to meet or transport clients
  • A vehicle used in the company’s day-to-day operations

When a vehicle cannot be used, the owner inevitably suffers inconvenience or financial loss. Accordingly, the law allows an injured party to claim compensation for such loss, subject to the facts of the case and the applicable legal principles. 

Why Do So Many People Unknowingly Lose Their Legal Rights? 

Based on the experience of Wongsakorn Law Firm, many accident victims focus primarily on getting their vehicle repaired as quickly as possible.

However, during the repair and insurance claims process, they are often asked to sign several documents. Many people simply assume:

  • “I’ll just sign it first.”
  • “The insurance representative told me to sign it.”
  • “It probably won’t affect anything.”

Unfortunately, when they later attempt to claim Loss of Use Compensation, those previously signed documents may become a point of dispute or be relied upon in the claims process.

This is why it is essential to carefully read and fully understand any document before signing it. A seemingly routine signature may later have significant implications for your legal rights and entitlement to compensation.

Key Point to Know: Insurance Companies Have Legal Support from Lawyers from the Very Beginning.

From the perspective of Lawyer Arm Supasit Siri, insurance companies operate through established procedures, internal systems, and with the support of legal counsel who provide advice throughout the claims process.

By contrast, most consumers are dealing with a traffic accident for the first time and may not fully understand their legal rights or the legal implications of the documents they are asked to sign.

Seeking legal advice is therefore not about creating unnecessary conflict. Rather, it enables injured parties to fully understand their rights and make informed decisions based on a complete understanding of the legal consequences before signing any document or proceeding with an insurance claim.
If You’re Involved in a Car Accident, Consult a Lawyer from Day One 

Many people wait until a dispute arises with an insurance company before seeking legal advice.

However, based on the experience of Wongsakorn Law Firm, obtaining legal guidance immediately after a traffic accident allows the matter to be handled in a structured and strategic manner, helping to protect your legal rights from the outset. This may include:

  • Preserving and collecting relevant evidence
  • Communicating and dealing with the insurance company
  • Reviewing documents before signing
  • Monitoring the vehicle repair process
  • Protecting your right to claim Loss of Use Compensation
  • Assessing the damages you may be entitled to recover under applicable law. 

Planning from the outset can significantly reduce the risk of unintentionally losing your legal rights.

A traffic accident does not end once the vehicle is sent for repairs. It may involve several legal rights that an injured party is entitled to pursue, particularly Loss of Use Compensation and Diminution in Value claims. Unfortunately, many people unknowingly compromise these rights by signing documents without fully understanding their legal consequences.

If you are currently experiencing issues with an insurance company—such as being asked to sign documents, agreeing to wait for spare parts, dealing with repair delays, claiming Loss of Use Compensation, or seeking compensation for your vehicle’s diminished value—do not rush to sign any document before carefully reviewing its contents. Understanding the legal implications in advance can help protect your rights and avoid unnecessary disputes later.

Wongsakorn Law Firm is ready to provide legal advice and help you develop an appropriate legal strategy from the very first day after a traffic accident. Our goal is to ensure that you fully understand your legal rights and can make informed decisions at every stage of the claims process.

Rather than waiting until a dispute arises, early legal planning can significantly reduce the risk of unintentionally losing the rights and compensation to which you may be legally entitled.

To consult Lawyer Arm, please click “Contact Us.” 

Can Insurance Companies Decide Which Parts to Use When Repairing a Vehicle After an Accident? What Vehicle Owners Should Know Before Agreeing to Repairs

When a vehicle is damaged in an accident and requires repairs, many people assume that the role of an insurance company is to restore the vehicle to its pre-accident condition. In practice, however, disputes regarding vehicle repairs are quite common. These disputes may involve repair arrangements, the selection of replacement parts, or the disclosure of actual repair details.

An important question is whether an insurance company has the right to decide how a vehicle should be repaired on behalf of the vehicle owner. Equally important, what should vehicle owners check before accepting their repaired vehicle?

In this article, Attorney Arm Supasit examines a common practice in the insurance industry and highlights issues that consumers should be aware of.

What Does the Law Say About Vehicle Repairs Under an Insurance Policy? 

In principle, an automobile insurance policy is intended to compensate for losses or damages in accordance with the terms and conditions of the policy. However, there is no specific provision requiring an insurance company to procure replacement parts itself or to carry out all repair work on its own.

In general, insurance companies maintain networks of repair garages or service centers with which they work. This approach allows them to manage costs and control vehicle repair expenses more efficiently.

Nevertheless, vehicle owners remain entitled to receive repairs that are of appropriate quality and suitable for restoring the vehicle to its original condition before the accident.

Why Should Vehicle Owners Request a Copy of the Repair Estimate Every Time?

One thing that many consumers overlook is the vehicle repair estimate.

A repair estimate can be compared to a doctor’s treatment plan, as it sets out details such as:

  • Which parts will be replaced
  • Which components will be repaired
  • What type of replacement parts will be used
  • The labor charges and other related costs

Requesting and reviewing the repair estimate in detail allows vehicle owners to verify whether the repairs have been carried out according to the appropriate standards and to compare the repair work with the actual damage sustained by the vehicle.

If the repair details are not clearly disclosed, consumers may not even know what type of replacement parts have been installed in their vehicles.

What Is the Difference Between Genuine Parts, Aftermarket Parts, and Counterfeit Parts?

One of the most frequently debated issues in vehicle repairs concerns the type of replacement parts used. The differences are as follows:

1. Genuine Parts

Genuine parts are components manufactured by the vehicle manufacturer or officially approved by the manufacturer. They meet the original factory specifications of the vehicle.

2. Aftermarket Parts

Aftermarket parts are components manufactured by companies other than the vehicle brand owner. They can be used as replacements for original parts, although their quality may vary depending on the standards of each manufacturer.

3. Counterfeit Parts

Counterfeit parts are components that imitate genuine products or use trademarks without authorization. Such parts may constitute an infringement of intellectual property rights and may affect the safety of vehicle operation.

Vehicle owners should therefore clearly inquire about the type of parts being used in the repair process and whether such information is listed in the repair documentation.

If a Vehicle Originally Used Genuine Parts, How Should It Be Repaired?

A fundamental principle of insurance is to compensate for losses or damages in a manner that restores the property, as nearly as possible, to its condition prior to the incident.

Therefore, if a vehicle was originally equipped with genuine factory parts before the accident, the use of any other type of replacement part in the repair process should be clearly disclosed to, and approved by, the vehicle owner.

Consumers have the right to inquire about the parts being used in the repair process and to request supporting repair documentation for subsequent review and verification.

What Should You Do If Problems Are Found After Vehicle Repairs?

If a vehicle owner discovers any issues after receiving the repaired vehicle, such as:

  • Unsatisfactory repair work
  • Paint color mismatch
  • Defective replacement parts
  • Abnormal vehicle performance following the repair

the owner should promptly notify the repair garage, service center, or insurance company and retain all relevant evidence, including photographs, repair documents, and the vehicle handover receipt.

If the parties are unable to reach an agreement, consumers may file a complaint with the relevant regulatory authority or consult a lawyer to further assess their legal rights.

Repairing a vehicle after an accident involves more than simply sending the vehicle to a repair garage or service center and waiting to collect it. Vehicle owners should actively participate in reviewing the repair process at every stage, particularly with respect to the repair documentation and the types of replacement parts used.

Requesting repair documents, verifying the details of replacement parts, and closely monitoring the quality of the repair work can help consumers receive fair treatment and ensure that their vehicles are repaired appropriately and in accordance with the applicable standards.

If a dispute arises regarding vehicle repairs, insurance claims, or the rights of an insured person, seeking legal advice from a qualified professional at an early stage may help prevent further complications and protect those rights more effectively.

If You Encounter Vehicle Repair Issues, Do Not Let Your Rights Be Overlooked Seeking Legal Advice Early Is Often the Best Option

In practice, disputes relating to vehicle repairs after an accident occur more frequently than many people realize. These may involve unclear repair documentation, the use of replacement parts without prior notification, substandard repair work, or disagreements regarding the responsibilities of insurance companies and repair garages.

Importantly, consumers should not wait for problems to escalate or put themselves at a disadvantage. In many cases, reviewing documents, evidence, and policy terms from the outset may help prevent further losses and enable consumers to protect their rights more effectively.

Based on its experience in providing legal advice on insurance matters and motor vehicle accidents, Wongsakorn Law Office has found that many disputes can be resolved at an early stage when vehicle owners receive proper legal guidance before making important decisions.

Therefore, if you are experiencing issues relating to vehicle repairs, insurance claims, denial of liability, or disputes with repair garages or insurance companies, you may consult Wongsakorn Law Firm for legal advice and guidance on protecting your rights.

Most importantly, following a motor vehicle accident, you should not wait until a problem arises before consulting a lawyer. Establishing an appropriate course of action from the very beginning, preserving evidence, reviewing relevant documents, and communicating properly with the insurance company may be important factors in protecting your rights and interests in the long term.

“A single car accident may affect your rights for years to come. Seeking legal advice at an early stage is always better than attempting to resolve problems after the damage has already occurred.”

Compensation for Car Accidents: If You Are at Fault, Can You Still Claim Insurance? Understand Before You Lose Your Rights

Car accident compensation in cases where you are at fault is a topic that often causes confusion. Accidents can happen to anyone whether you are a new driver or experienced. One of the most common questions is:

“If I am at fault, can I still claim compensation from my insurance company?”

Many people have been told by insurers that “you cannot claim because you are at fault,” leading them to believe they have no rights at all. However, in reality, car accident compensation involves more complex legal considerations, and in some cases, the insured may still have the right to claim.

This article and the accompanying video aim to clearly explain what rights you may have when you are at fault, and under what circumstances you can still claim additional compensation from your insurance company.

What Is Car Accident Compensation?

Car accident compensation refers to the amount paid by an insurance company to the insured or injured party to cover damages caused by an accident, such as:

  • Vehicle repair costs
  • Medical expenses
  • Damage to third-party property
  • Loss of use of the vehicle

However, the right to receive compensation depends on the type of insurance policy, policy conditions, and facts of the accident.

If You Are at Fault, Can You Still Claim Compensation?

Consider a real case where a driver lost control and slid off the road. When contacting the insurance company, they were told:

“You cannot claim because you are at fault.”

Legally, this situation must be analyzed in two key scenarios:

1. General Rule: When You Cannot Claim

If the insured is at fault, for example:

  • Crashing into a pole
  • Rear-ending another vehicle
  • Causing an accident due to negligence

In such cases, you generally cannot claim compensation from your own insurance company for damages caused by your own fault, especially if the policy has coverage limitations.

2. Exceptions: When You May Still Claim

Even if you are at fault, you may still be able to claim compensation if the insurance company:

  • Fails to perform its duties
  • Ignores or delays your claim
  • Does not control or manage repair costs
  • Fails to provide reasonable repair estimates
  • Causes unjustified delays (e.g., waiting indefinitely for assessment)
  • Rejects your claim without valid reasons

In such cases, you may claim damages resulting from the insurer’s negligence or improper conduct.

Examples of Claimable Situations

Case 1:
You caused the accident, but the insurer delays repairs excessively
➡ You may claim compensation for loss of use

Case 2:
The insurer fails to coordinate repairs
➡ This may be considered negligence

Case 3:
The insurer rejects your claim without clear justification
➡ You may challenge the decision

👉 Therefore, being at fault does not always mean losing all rights to compensation.

Key Techniques for Claiming Compensation

Successfully claiming compensation in such cases requires Legal analysis, Evidence collection, Proper case structuring, Strategic claim presentation.

In practice, how the case is structured legally can significantly affect the outcome.

Importance of Having Car Insurance

Car insurance remains essential because it helps reduce financial burdens after an accident. Even if not all damages are claimable, insurance still covers:

  • Third-party liability
  • Medical expenses
  • Property damage

Choosing the right policy and understanding its terms is crucial.

Why Should You Consult a Lawyer?

Many people try to handle claims themselves. However, insurance disputes can be legally complex, especially when dealing with insurer misconduct.

Consulting a lawyer early helps you

  • Understand your rights
  • Evaluate your claim
  • Plan legal strategy
  • Avoid losing benefits

Being at Fault Doesn’t Mean Losing All Rights

Being at fault does not automatically mean you lose all rights to compensation. It depends on the facts and the insurer’s conduct.

If the insurance company acts improperly, delays, or rejects claims unfairly, you still have the right to seek compensation.

Consult a Lawyer to Protect Your Rights

If you are involved in a car accident whether at fault or not consulting a lawyer early is the best decision.

Proper legal guidance from the beginning can help you secure full compensation and protect your rights.

Wongsakorn Law Office, led by Lawyer Arm, is ready to assist you with professional legal strategies to safeguard your interests.
👉 Contact us today

Car Depreciation Is a Legal Right Most People Don’t Know After an Accident, You Can Claim More Than You Think

When a car accident occurs, most people immediately think of repair costs and loss of use compensation, such as rental car expenses during repairs or the inconvenience of being unable to use their vehicle. However, there is another important legal right that many car owners overlook: car depreciation compensation.

Car depreciation is a type of damage that can be claimed under the law, and in many cases, it can amount to hundreds of thousands of baht.

Car depreciation refers to the reduction in a vehicle’s market value after an accident. Even if the car is fully repaired and can be used normally, in the resale market, a “previously damaged car” is worth less than a car that has never been in an accident. No one wants to buy a car with an accident history at the same price as an undamaged one. This is why the law allows victims to claim car depreciation in addition to repair costs and loss of use compensation.

What Is Car Depreciation and Why Is It Important?

Car depreciation means the economic loss caused by the reduction in a vehicle’s value after an accident, even if the car has been repaired and restored to working condition. In practice, a car that has been involved in an accident is perceived as having higher risk, a damage history, and a greater chance of future problems.

For example, a new car worth 1,200,000 baht that has never been in an accident may be resold at a high price. But once it is involved in an accident and repaired, no matter how well it is fixed, its market value may drop to only 1,000,000 baht.
The difference of 200,000 baht is the car depreciation, which can be claimed from the party at fault.

Common Problems Victims Face When Claiming Car Depreciation

In practice, claiming car depreciation is not easy. Many people are rejected by insurance companies or told that “it is not covered by the policy” or that “the law does not support such claims.” This causes victims to mistakenly believe that they have no right to claim depreciation compensation.

The main problems include:

  • Not knowing that car depreciation can be claimed
  • Not knowing how to calculate and prove the damage
  • Not understanding legal procedures
  • Lacking professional guidance to plan an effective legal strategy

As a result, many people accept only repair costs and loss of use compensation and unfortunately miss the opportunity to claim car depreciation.

To Receive a High Car Depreciation Claim, Legal Strategy Is Essential

Successfully claiming a significant amount of car depreciation does not depend on luck, it depends on the skills and legal techniques of a lawyer from the very beginning of the case. This includes:

1. Systematic collection of facts and evidence

2. Accurate assessment of the true value of damages

3. Proper legal planning and strategy

4. Choosing the most effective and time-efficient legal process

5. Avoiding unnecessary negotiations that waste time without results

In many cases, filing a lawsuit directly can be the most effective option, rather than repeatedly negotiating with insurance companies without reaching a clear conclusion.

Real Case Example – Claiming Car Depreciation Worth Hundreds of Thousands

In one case handled by Attorney Arm, the victim consulted a lawyer from the very beginning and explained the incident step by step in detail. The lawyer then gathered the information and prepared the case file systematically.

The key strategy in this case was not wasting time negotiating with the insurance company, but proceeding directly with legal action, as it was clear that negotiation would only delay justice.

The results were:

  • Car depreciation compensation of 100,000 baht
  • Loss of use compensation of approximately 99,000 baht
  • Repair time lasted 142 days

Notably, the car depreciation compensation was higher than the loss of use compensation. This clearly demonstrates that with proper legal strategy, victims can obtain fair and meaningful compensation.

After a Car Accident, Do Not Delay  Consult a Lawyer Immediately

Many people wait too long before thinking about claiming car depreciation, which can result in lost evidence or weakened legal positions. Consulting a lawyer from the beginning helps to:

  • Ensure that your right to claim car depreciation is not overlooked
  • Develop a careful legal strategy
  • Increase the chances of receiving higher compensation
  • Reduce the risk of being taken advantage of by the opposing party or insurance company

No one wants an accident to happen. But once it does, it is crucial not to let a lack of legal knowledge cause you to lose your rightful compensation.

Car Depreciation Can Be Claimed Do Not Let the Opportunity Slip Away

After a car accident, victims are not limited to claiming only repair costs and loss of use compensation. They are also entitled to claim car depreciation, which represents the true financial loss caused by the reduction of the vehicle’s market value.

Whether you receive a high or low depreciation claim depends on your legal strategy and the expertise of your lawyer. If handled properly from the start, your chances of obtaining full and fair compensation increase significantly.

If you have been involved in a car accident, do not let your opportunity to claim car depreciation slip away.

Consulting a lawyer from the beginning is the key to protecting your rights.

Wongsakorn Law Office is ready to provide professional legal consultation and strategic guidance to ensure that you receive appropriate compensation both for loss of use and car depreciation fully and fairly.

  • Car accident? Do not wait and lose your opportunity.
  • Consult a lawyer today to claim car depreciation correctly and effectively.

Wongsakorn Law Office – Standing by your side in every legal matter.

A Cautionary Tale of “Loss of Use of a Vehicle”: When Insurance Companies Shift the Blame to Consumers Who Is Truly Responsible?

Those who regularly follow legal content on the Wongsakorn Law Office website will notice that loss of use of a vehicle is one of the recurring legal issues that causes significant hardship to insured persons. Many cases reveal a troubling pattern in which insurance companies attempt to avoid liability or shift the burden onto policyholders, even though the damage results from accidents and repair processes beyond the insured’s control.

Loss of use of a vehicle is not a new legal concept. However, many consumers remain unaware of their legal rights, leading them to accept losses without receiving fair compensation. This article presents another real-life case that clearly illustrates why having a lawyer involved from the very beginning is critically important once damage occurs.

What Is “Loss of Use of a Vehicle”?

Loss of use of a vehicle refers to damages that a vehicle owner is legally entitled to claim when they are unable to use their vehicle under normal circumstances due to reasons not caused by their own fault for example, when the vehicle is damaged in an accident and must undergo lengthy repairs, preventing its use for work, business, or daily life.

Such damages may be claimed even if the injured party does not rent a replacement vehicle, provided it can be proven that the vehicle was normally in use and that the inability to use it caused actual damage. However, the method and effectiveness of claiming loss-of-use damages largely depend on the legal techniques and strategies employed by the lawyer handling the case, which can significantly affect the amount recoverable.

Nearly 200 Days in Repair Who Should Be Held Responsible?

In one illustrative case, the victim’s vehicle was severely damaged in an accident and required nearly 200 days of repair far exceeding a reasonable repair period. Due to this prolonged delay, the victim was unable to use the vehicle and therefore appointed a lawyer to pursue compensation, including loss-of-use damages, from the insurance company. However, what transpired in court raised serious concerns regarding the insurer’s conduct.

Blame Shift No. 1: “The Insured Voluntarily Chose the Repair Center”

The insurance company argued that:

“The plaintiff voluntarily chose to repair the vehicle at that service center, fully aware that the repair queue would take several months.”

In other words, the insurer attempted to shift responsibility onto the insured, claiming that the insured must bear the consequences of the repair delay. In reality, insured persons often have little bargaining power and must rely on repair processes controlled by insurers, particularly regarding repair cost approvals.

Blame Shift No. 2: Passing Responsibility to the Repair Center

After blaming the insured, the insurance company further shifted responsibility to the repair center, citing long repair queues. However, evidence showed that the insurer itself contributed to the delay through slow repair approval processes.

As a result, the insured was left in a situation where “no one takes responsibility,” despite being the insurer’s customer. This raises a crucial question: When should an insurance company, as the insurer, be held accountable to its policyholders?

Not Sure Where to Start After an Accident? Learn to Protect Yourself Through Wongsakorn Law Office’s YouTube Channel

After an accident, many people are unsure how to begin claiming loss-of-use damages, what to say to insurance companies, what documents are required, or whether the insurer’s explanations should be accepted. Numerous cases demonstrate that individuals who pursue claims on their own often face rejection, blame-shifting, or legal misinformation, ultimately giving up without fair compensation.

In truth, loss of use of a vehicle is a legally recognized right, and insurance companies cannot deny liability merely by citing long repair queues or claiming that the insured selected the repair center. The real issue is not the absence of rights, but the lack of knowledge on how to properly exercise them.

If you are unsure where to begin, we recommend following Wongsakorn Law Office’s YouTube channel, which offers real case studies, legal insights, and practical strategies regarding loss-of-use claims and insurance disputes in an easy-to-understand format empowering you to stay informed and avoid being taken advantage of.

Knowing your rights, knowing the techniques, and understanding insurance practices from the very first step can make all the difference.

Why Is It Crucial to Have a Lawyer from the Start?

This case clearly demonstrates the importance of involving a lawyer immediately after damage occurs. A lawyer can:

  • Develop a compensation strategy from the outset
  • Collect evidence regarding vehicle usage and repair duration
  • Properly assess loss-of-use damages
  • Prevent unfair denial of liability by insurance companies

In contrast, many victims first attempt to handle matters themselves and only consult a lawyer after repeated denials by which time they may have already lost critical legal advantages.

Consult a Lawyer Immediately Better Than Trying Alone and Receiving Nothing

This nearly 200-day repair case serves as a powerful reminder that victims should not bear the burden of delays and unfair treatment alone. Once damage occurs, insured persons’ rights deserve genuine protection.

If your vehicle has been in long-term repair or your loss-of-use claim has been denied, do not wait for the damage to escalate. You may consult a lawyer immediately to plan a fair, lawful, and strategic compensation claim from the very beginning. Consult a lawyer today Click “Contact Us”

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